CureSuite is delivered digitally—no physical shipping required.

CureSuite is a software-as-a-service platform. We do not sell or ship physical products, so no courier, postal delivery, shipping fee, or physical tracking number applies to a standard CureSuite subscription.

Your clinic workspace is delivered electronically. After registration and successful completion of any required secure payment-method setup, we provide access through the CureSuite web application and send relevant confirmation or onboarding instructions to the account email.

Most standard workspaces are provisioned automatically. Additional verification, custom configuration, or a payment-provider delay may extend activation time. If access is not available within one business day after completing the required steps, contact us for assistance.

Onboarding, data migration, configuration, training, integrations, and similar services are delivered remotely unless a written proposal states otherwise. Scheduling, scope, customer responsibilities, and target dates are confirmed by email or in the applicable service agreement.

Any separately agreed on-site work, equipment, or physical materials will be governed by the written quotation or order that specifically covers those items.

Check the account email, including spam or junk folders, and confirm that registration and secure payment setup were completed. Then contact hello@curesuite.online with the clinic name and account email so we can investigate.

Never send passwords or full payment-card details when asking for delivery support.